Ring Sizer, Custom Made to Order (Recommended)
To ensure that your ring fits perfectly, we highly recommend ordering our custom ring sizers at the same time you purchase your custom ring.
Each sizer is $10 and non-refundable.
In most cases, sizers are made-to-order and ship in 1-2 weeks. We keep a stock of common sizes/widths, which may result in you receiving your sizers sooner, subject to availability.
ABOUT THE SIZERS
RING SIZE - We recommend ordering more than one custom sizer around your estimated ring size. For example, if you estimate you're a size 10, order a size 10 sizer along with a size 9.5 and/or size 10.5.
WIDTH - Width greatly impacts fit/size and sizers will be crafted in the same width as your custom rings. If necessary, rounded up to the nearest whole millimeter (e.g. ring width of 8.5 mm = custom sizer 9 mm).
COMFORT FIT - Our custom rings AND custom sizers are crafted in a comfort fit (please see sizing chart pictures above), which has a slight domed shape that hugs your finger and effects ring size.
PROFILE - All sizers are crafted in flat profile; exterior profile does not effect size/fit.
IMPORTANT INFORMATION
-
If you have already ordered your ring(s), you can still order custom sizers. Please include one of the following in the notes section at checkout:
- Your original ring order number (located on your order confirmation email)
- The email used to place the original order
- Ring purchase required; custom sizers are for current customers only. If custom sizers are purchased alone, and you haven't already placed an order for a ring, your sizer order will be cancelled.
- Our remake policy is valid only if you purchase the sizer and it fits, if the sizer does not fit please purchase the next size that you need. We make your custom ring in the exact size and width as the sizer that we shipped to you.
How it Works
- After your place your order, it will be placed on a temporary hold until you are able to confirm your size using your custom sizers.
- Once you receive your custom ring sizers, wear each for 1-2 days to determine which fit/size you like best.
- Contact us as soon as possible to confirm your desired size.
- After you have confirmed your ring size, we will remove the hold on your order and add your custom ring(s) into our production schedule.
RING FIT TIPS
- Your finger fluctuates in size during the day due to temperature, diet, activities etc. and that is why we recommend wearing the custom sizer for at least 24 hours to most accurately gauge fit.
- The time of year can also contribute to the ring feeling tighter in warmer months, looser in winter months. In the winter try and keep your hands warm while sizing to ensure it will fit in the summer. If your hands stay cold while sizing then your ring might be tighter in the summer.
- Finger shape plays a large role in determining the right fit of a ring. Some fingers are largest at the base and gradually taper without a prominent knuckle. On this type of finger, the ring should fit snugly at the base of the finger without causing bulges or a permanent indent. You should be able to push the ring up from the underneath side of your finger, and see a small space between the ring and the top of the finger, this gives your finger some breathing room.
- A good rule of thumb is that when a ring fits easily over your knuckle, you should be able to get it on without struggle and then have a slight pull at the knuckle when removing it. You may need to twist the ring 1-2 times to get it off.
Warranty Information
Your Satisfaction is Our Guarantee
Purchase With Confidence
At Jewelry By Johan, we stand behind our craftsmanship and offer a flexible 30-Day Return & Exchange Policy. Whether your item is in stock, made-to-order, or custom, we provide a one-time exchange option within 30 days. Engraved items can also be exchanged, with a small engraving fee.
Additionally, if you change your mind within three business days of purchase, we offer a full refund for your order.
We also guarantee the authenticity of our materials, such as meteorite and dinosaur bone, and provide a certificate of authenticity when applicable.
SIZING MADE SIMPLE
To ensure your ring fits perfectly, we highly recommend purchasing our custom ring sizers at the same time as your order. These sizers are crafted to match the width and size of your desired ring, helping eliminate sizing errors before production.
Remake Policy & Fees
If your ring does not fit, remake eligibility and fees depend on whether you used our custom sizers:
If You Ordered Custom Sizers with Your Ring:
- ✔️ If your ring arrives in the wrong size despite using our custom sizer, we will remake it for free (one-time) if returned within 30 days of delivery.
If You Did NOT Order Custom Sizers with Your Ring:
- Rings : 50% of the current retail price
- Signature Styles Collection: Eligible for a one-time exchange to a whole or half size within 30 days, subject to availability.
🔔 Important: If you choose not to use a custom sizer and determine your ring size independently, the applicable remake fee will be required if resizing is needed.
Be Informed
We want you, our valued customer, to be informed. On our website, in phone conversations, in email, and on the paper in your ring’s packaging, we will provide you with all necessary information about your ring’s materials and how to take care of and properly clean them. Visit our Jewelry by Johan Education Center for more information about our process, materials, and answers to common questions.
Lifetime Services
We want your jewelry to retain its beauty and durability. We offer lifetime services for all our rings—simply pay return shipping, and we’ll take care of the rest!
-
Ring Armor Coating Repair: If the clear protective coating (on wood, antler, etc.) gets scratched, we’ll fix it for free.
-
Meteorite Rings: Free cleaning and re-etching service.
-
Natural Material Repair: If the inlay (wood, antler, etc.) is damaged, we will assess repair options.
-
If beyond repair, we offer a one-time replacement at 50% of the current retail price.
-
Black Ceramic & Tungsten Rings: If these materials chip or shatter, they are beyond repair. We offer a one-time replacement at 50% of the current retail price, upon return of the damaged ring.
🔔 Note: If you take your ring to another jeweler for resizing, repair, or cleaning, the guarantee is void.
Visit our RGA Requests page to complete a form to request a service or repair.
Additional Protection
Our guarantee does not cover lost or damaged precious stones. However, your homeowner’s or renter’s insurance policy may cover loss, theft, or accidental damage.
💡 Insurance Tip: Jewelry insurance typically costs 1-2% of the item’s value annually. For standalone coverage, Jeweler’s Mutual offers affordable jewelry insurance.
💎 Need repairs? Visit our RGA Requests Page to request a service or repair.
Order Ring & Sizing Guarantee
When you order a ring and sizing tools together, the sizing tools will be shipped to you first. This allows you to confirm your ring size with us before we proceed with crafting your ring.

Select "unsure - send ring sizers first" when placing your order.

We'll send you our ring sizing kit, followed by custom ring sizers.

You'll get a custom ring crafted to your size and guaranteed to fit.