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Contact Us

COVID-19 Message to Customers - In-person consults are available (by appointment only) and we have safety measures in place. Video consultations are also available, we are accepting orders and our customer service staff is available for you.

Please read our full message for more information.


Deciding on the perfect piece of jewelry, or creating something one-of-a-kind, can be very fun and creative, but it can also be overwhelming and confusing. We understand that you may have questions and are here to help!

Existing Order Tracking: Visit our order status page to request an update on your item(s).  

Phone: 1-651-321-9267

*If all representatives are busy, you may be transferred to voicemail. Please leave a message and we will get back to you as soon as possible.

Email: support@jewelrybyjohan.com

WhatsApp Messaging: +1 (651) 240-6883

Design Center Address:
Jewelry by Johan
553 Hayward Ave N
Suite 200
Oakdale, MN 55128

Hours: 8:30 am - 5 pm (Central Time) Monday through Friday.