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COVID-19 Message to Customers:
In-person consults are available (by appointment only) and we have safety measures in place. Video consultations are also available.
We are accepting orders and our customer service staff is available for you. Please read our full message for more information.
1-651-321-9267
*If all representatives are busy, or you call outside of business hours, you will be transferred to our voicemail. Please leave a message and we will get back to you as soon as possible.
Or, use the form at the bottom of the page to send us a message.
Our live chat function is available on our website during business hours. Chat with a real person in real-time!
WhatsApp: +1 (651) 321-9267
553 Hayward Ave N, Suite 200, Oakdale, MN 55128
View map and current business hours.
Use our online appointment scheduler to book a free design consultation. In-person and virtual options available.
Contact us using your preferred method or use the form at the bottom of the page to tell us how you'd like to modify an existing item or to tell us about your custom jewelry design.
Your satisfaction is our priority! Please visit our main Returns Page for more information on the policies and processes for returns, exchanges and repairs.
Past customers can earn gift certificates for referring friends and family who become new customers! Learn more
The Jewelry by Johan affiliate program is open to influencers, bloggers, etc. and offers commission on referred purchases. Apply now
If you're a retailer interested in offering our items or looking for a jewelry manufacturer for individual custom pieces, please visit the Jewelry by Johan wholesale website. Learn more
