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Don't Miss Our Extended Black Friday Sale

Save 25% OFF 11/25 - 11/28

24/7 Online; Store Open Fri, Sat, & Mon (closed Sun)

Providing you with exceptional customer service is our priority.
We look forward to hearing from you!

Quickly and easily get answers to your questions regarding design, materials, shipping, orders, returns and more.

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1-651-321-9267

*If you reach our voicemail, please leave a message and we will get back to you as soon as possible.

support@jewelrybyjohan.com

*Please remember to whitelist our email address (add support@jewelrybyjohan.com to your approved senders list).

Chat With Us

Live chat is available on our website during business hours.

Have an idea for a custom ring or other piece of jewelry? Submit a request and our team of in-house experts will bring your dream design to life. You'll have total control, complete with quotes and CAD renderings or mockup images.

Use our online appointment scheduler to book a free design consultation. We can chat either virtually or in-person. It doesn't matter how much or how little you have planned, we'll work with you every step of the way.

553 Hayward Ave N, Suite 200, Oakdale, MN 55128

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Your satisfaction is our priority! Please visit our main Returns Page for more information on the policies and processes for returns, exchanges and repairs.


Earn Free Jewelry for Referrals

Past customers can earn gift certificates for referring friends and family who become new customers! Learn more

Distributor Account Login

If you're a retailer interested in offering our items or looking for a jewelry manufacturer for individual custom pieces, please visit the wholesale portal to apply to become a distributor.