Quickly and easily get answers to your questions regarding design, materials, shipping, orders, returns and more.
Contact Us
Providing you with exceptional customer service is our priority.
We look forward to hearing from you!
FAQ
*If you reach our voicemail, please leave a message and we will get back to you as soon as possible.
Email Us
Or, contact us here.
*Please remember to whitelist our email address (add support@jewelrybyjohan.com to your approved senders list).
Request a Quote
Request a custom quote to tell us how you'd like to modify an existing item or to tell us about your custom jewelry design.
Schedule a Consultation
Use our online appointment scheduler to book a free design consultation. In-person and virtual options available.
Design Center Address
553 Hayward Ave N, Suite 200, Oakdale, MN 55128
View map and current business hours.
POST-PURCHASE ASSISTANCE
Confirm Material Choice
Submit your choice for your preferred antler, dinosaur bone, or other material for your custom item.
Returns, Exchanges, Repairs
Your satisfaction is our priority! Please visit our main Returns Page for more information on the policies and processes for returns, exchanges and repairs.
PARTNERSHIP OPPORTUNITIES
Earn Free Jewelry for Referrals
Past customers can earn gift certificates for referring friends and family who become new customers! Learn more
Become an Affiliate
The Jewelry by Johan affiliate program is open to influencers, bloggers, etc. and offers commission on referred purchases. Apply now
Apply for Wholesale
If you're a retailer interested in offering our items or looking for a jewelry manufacturer for individual custom pieces, please visit the Jewelry by Johan wholesale website. Learn more
