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Returns,Exchanges and Repairs


As per our Guarantee we will work with you to help you.

At Jewelry by Johan we want you, our valued customer, to feel completely confident in your purchase, and also to know that your satisfaction will always be our top priority. Please select the button you need help with.

If you need help with a Repair of an item, click the button below. If you need help with a Return or Exchange, click the button below. If you need to return an item for an Engraving, click on the button below. Need to send in an Item for us to create a custom piece, click on the button below.

 

As always if you are not able to find what you need, please feel free to contact us directly, and we can assist you with the process.