0

Your Cart is Empty

Returns,Exchanges and Repairs

COVID-19 Message to Customers - During the mandated 'stay-at-home' order effective March 27 - April 10 in Minnesota, our production and design center will be closed, but our customer service staff will be available for you.

At this time, do not send packages with returns/exchanges; we are unable to accept delivery of packages during our closure.

Please read our full message for more information.


As per our Guarantee we will work with you to help you.

At Jewelry by Johan we want you, our valued customer, to feel completely confident in your purchase, and also to know that your satisfaction will always be our top priority. Please select the button you need help with.

If you need help with a Repair of an item, click the button below. If you need help with a Return or Exchange, click the button below. If you need help with a Repair of an item, click the button below.

 

As always if you are not able to find what you need, please feel free to contact us directly, and we can assist you with the process.