Contact Us

Don't Miss Our Extended Black Friday Sale

Save 25% OFF 11/25 - 11/28

24/7 Online; Store Open Fri, Sat, & Mon (closed Sun)

Providing you with exceptional customer service is our priority.
We look forward to hearing from you!

Easily get answers to your questions regarding design, materials, shipping, orders, returns and more.

Search FAQ

If you reach our voicemail, please leave a message and we will get back to you as soon as possible.

1-651-321-9267

Please remember to whitelist our email address (add support@jewelrybyjohan.com to your approved senders list).

support@jewelrybyjohan.com

Chat With Us

Open the chat bubble in the bottom right to get live help. Live chat is available during business hours.

Have an idea for a custom ring or other piece of jewelry? Submit your custom jewelry design and our team of in-house experts will bring your dream to life. You'll have total control, complete with quotes and CAD renderings or mockup images.

Use our online appointment scheduler to book a free design consultation. We can chat either virtually or in-person. It doesn't matter how much or how little you have planned, we'll work with you every step of the way.

If you're in Minnesota, we'd love if you visited our design center in the Twin Cities. Meet our experts and see the beauty of our materials in-person.

553 Hayward Ave N, Suite 200, Oakdale, MN 55128

Post-Purchase Assistance

Submit your Confirmed Ring Size

Change Shipping Address

Track your order

Your satisfaction is our priority! Please visit our main Returns Page for more information on the policies and processes for returns, exchanges and repairs.

Partnership Opportunities

Earn Free Jewelry for Referrals

Past customers can earn gift certificates for referring friends and family who become new customers! Learn more

If you're a retailer interested in offering our items or looking for a jewelry manufacturer for individual custom pieces, please visit the wholesale portal to apply to become a distributor.

Distributor Account Login