Don't Miss Our Extended Black Friday Sale

Save 25% OFF 11/25 - 11/28

24/7 Online; Store Open Fri, Sat, & Mon (closed Sun)

Providing you with exceptional customer service is our priority.
We look forward to hearing from you!


Quickly and easily get answers to your questions regarding design, materials, shipping, orders, returns and more.

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*If you reach our voicemail, please leave a message and we will get back to you as soon as possible.

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*Please remember to whitelist our email address (add to your approved senders list).

Contact Us

Chat With Us

Live chat is available on our website during business hours.

Design Your Own

The design request page at Jewelry by Johan allows customers to submit custom jewelry designs, particularly for unique rings. It provides a direct line of communication through a form, for discussing and realizing personalized jewelry ideas. For more details and to make a request, visit their Custom Design Request Page


Schedule a Consultation

Use our online appointment scheduler to book a free design consultation. In-person and virtual options available.

Design Center Address

553 Hayward Ave N, Suite 200, Oakdale, MN 55128

View map and current business hours.


Submit your Confirmed Ring Size

Change Shipping Address

Returns, Exchanges, Repairs

Your satisfaction is our priority! Please visit our main Returns Page for more information on the policies and processes for returns, exchanges and repairs.

Track your order


Earn Free Jewelry for Referrals

Past customers can earn gift certificates for referring friends and family who become new customers! Learn more


Distributor Account Login

If you're a retailer interested in offering our items or looking for a jewelry manufacturer for individual custom pieces, please visit the wholesale portal to apply to become a distributor.


Become an Affiliate

The Jewelry by Johan affiliate program is open to influencers, bloggers, etc. and offers commission on referred purchases. Apply now

Join Jewel Rewards & Earn $

Join our Jewel Rewards loyalty & referral program (it's free) and earn points for referrals, purchases and more! Points can be redeemed for store credit, coupons and free products.