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Don't Miss Our Extended Black Friday Sale
Save 25% OFF 11/25 - 11/28
24/7 Online; Store Open Fri, Sat, & Mon (closed Sun)
Providing you with exceptional customer service is our priority.
We look forward to hearing from you!
FAQ
Quickly and easily get answers to your questions regarding design, materials, shipping, orders, returns and more.
*If you reach our voicemail, please leave a message and we will get back to you as soon as possible.
Email Us
*Please remember to whitelist our email address (add support@jewelrybyjohan.com to your approved senders list).
Chat With Us
Live chat is available on our website during business hours.
Design Your Own
Schedule a Consultation
Use our online appointment scheduler to book a free design consultation. In-person and virtual options available.
Design Center Address
553 Hayward Ave N, Suite 200, Oakdale, MN 55128
View map and current business hours.
POST-PURCHASE ASSISTANCE
Submit your Confirmed Ring Size
Change Shipping Address
Returns, Exchanges, Repairs
Your satisfaction is our priority! Please visit our main Returns Page for more information on the policies and processes for returns, exchanges and repairs.
Track your order
PARTNERSHIP OPPORTUNITIES
Earn Free Jewelry for Referrals
Past customers can earn gift certificates for referring friends and family who become new customers! Learn more
Wholesale
Distributor Account Login
If you're a retailer interested in offering our items or looking for a jewelry manufacturer for individual custom pieces, please visit the wholesale portal to apply to become a distributor.
Become an Affiliate
The Jewelry by Johan affiliate program is open to influencers, bloggers, etc. and offers commission on referred purchases. Apply now
Join Jewel Rewards & Earn $
Join our Jewel Rewards loyalty & referral program (it's free) and earn points for referrals, purchases and more! Points can be redeemed for store credit, coupons and free products.